Ranikhet Academy

Proud to Belong

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Frequently Asked Questions

Q: My child has lost an item, where can I find it?

  •  A: There is a lost property box in the PE Hall which is just past the lunch hall, it is a royal blue box and any items that are found on the playgound or top pitch are brought to this box. Alternatively, please check your child's cloakroom area as items often get returned to the child's peg. Please ensure that you name all your child's items.


Q: How will I know when the school breaks up for holidays?

  • A: The term dates are located under the Parents Tab>Term Dates


Q: What if I want to take my child out of school during term-time for a family holiday or another reason?

  • Absences during term-time are strongly discouraged, as they disrupt your child's learning, and are very rarely authorised. If you do need to take your child out of school during term-time, please complete an absence from learning form, available from the School office, which will be passed to the Head of School for consideration.
  • NB: Unauthorised absences from School may result in you being given a Fixed Penalty Notice - please see the Government Website for further information


Q: What do I do if my child is unwell and absent from school?

  • A: Please ring the school office on 0118-9375520 from 8.00am on each day of sickness, stating the child's name, class and reason for absence. Alternatively you may email school on . Always contact school with reason for absence, or your child would automatically be marked as an unauthorised absence on their school record.


Q: Do I need to phone in every day they are ill?

  • Yes. Please phone in each morning to update us.


Q: What do I do if my child has sickness and/or diarrhoea?

  • A: Keep your child off school. Your child must only return to school 48 hours after the last episode of sickness/diarrhoea. This is the advice given by the Health Protection Agency to avoid the spread of infection.


Q: Will school staff administer medication to my child?

  • A: The office staff can administer medication, but only if prescribed by a medical professional, such as a GP, and is clearly labelled etc. Please bring the medication to the office and complete a medicine form.
  • NB: If your child has asthma, GPs will often provide you with a spare inhaler/spacer to be kept at school.


Q: Which days does my child have PE?

  • A: All children should bring their PE kit into School on a Monday, and keep it in school for the week, taking it home for washing on Fridays. We ask them to do this, as we sometimes need to change around which day(s) your child will be doing PE at short notice, or due to special events.


Q: When can I talk to the teachers?

  • A: Teachers are busy settling their classes first thing in the morning and can only receive the briefest of messages at that time. They are more easily available at the end of the school day when they have dismissed their classes. If you require a longer chat, they will be happy to make an appointment.


Q: Who do I speak to first if I have a problem?

  • A: This will depend on your enquiry; if it is a concern about your child, the class teacher would be the first contact. They may then refer the enquiry on to a senior teacher or the Head of School if appropriate. If your enquiry is more general, and you cannot find the answer on the School website, you may contact the School Office.